Yes, we have accessible parking bays and pick-up / drop-off areas situated close to the customer entrances.

Yes, the pathways in our main customer areas are wide and suitable for wheelchairs and strollers.

Please bear in mind that our properties are working farms, so some of the terrain within the orchards can be uneven and steep.

During cherry-picking season, we use shuttle buses to safely transport guests around the orchards. The buses may not be suitable for some guests with mobility needs; we do have all-terrain vehicles (ATV’s) to facilitate transport around our orchards.

Please contact us to discuss accommodating any specific mobility needs, prior to visiting.

Yes, we have all gender, ambulant toilets adjacent to the main customer areas and our toilets are also fitted with baby changing facilities.

Absolutely! Information about CherryHill Orchards is available via the Vacayit app, which offers both audio content and transcripts, enabling all users to access the information provided on the platform.

The Vacayit app is completely free for listeners to use and the app is free to download from the Apple Store and Google Play, enabling you to enjoy a more accessible travel experience.

Low vision or blind customers are welcome to make a booking over the phone by calling our friendly customer service team on 1300 243 779.

CherryHill warmly welcomes registered assistance animals, and our toilets are fitted with Braille signage.

We also have large, printed versions of our beverage, ice cream and merchandise product lists available. Please ask a member of our friendly customer experience team.

Yes, we can! We use The National Relay Service (NRS) to communicate with guests who have a speech or hearing impairment.

The contact number for the NRS is 133 677.

Depending on the type of call, a Relay Officer will change voice to text or text to voice and AUSLAN to English or English to AUSLAN.

Except for calls made through Video Relay, the NRS is available 24 Hours a day, every day.

Yes, there are some quiet areas throughout the orchard that guests can access if they need to, please just ask a member of our friendly team for assistance.

We highly recommend that guests with sensory needs visit us during the week, as our orchards are less congested and much more peaceful during these times.

It is important to note that weekends and public holidays are exceptionally busy periods.

Yes! We offer free entry for carers accompanying a person with a disability who is a holder of a Companion Card, Child Disability Allowance Health Care Card, or a Disability Pension Card*.

We also offer a 10% discount for the following Concessions -Australian Pensioner Concession Card, Health Care Card, Disability Concession Card, or DVA Gold Card*.

*Companion and/or Concession Cards must be presented upon entry or full price will be applicable.

Yes, if you wish to discuss any specific accessibility requirements prior to visiting the orchard, we encourage you to contact us either by email info@cherryhill.com.au or phone 1300 243 779, so we can discuss appropriately accommodating your needs.

All members of our friendly customer experience team have completed disability awareness training and we are here and happy to help.

Our customer experience team members on site wear bright red CherryHill tee-shirts and branded lanyards so they can be identified.

We also welcome and encourage your feedback. If you have any comments or suggestions on how we could improve your experience in the future, we would love to hear from you.

We have implemented various accessibility features and improvements to make our website as inclusive as possible. These include alternative text for images, contrasting colours, clear and consistent navigation, and compatibility with assistive technologies such as screen readers.

Our team is dedicated to ongoing accessibility enhancements and regular audits to identify and address any accessibility barriers. We value feedback from our users, so if you encounter any difficulties accessing our website or have suggestions for improvement, please let us know.

The event starts on Friday the 20th of September and is open every evening, until Sunday the 29th of September 2024.

Please bring your own water bottle, umbrella, waterproof coat, cash/credit cards, phone, tickets (unless they are on your smart phone), and camera.

We recommend wearing closed-toe comfortable shoes as you will be walking on uneven ground amongst the cherry trees.

While we encourage endless exploration of our beautiful blossoms, it’s very important to not pick blossoms from the trees or remove any part of the tree.

The blossoms are an integral part of the cherry life cycle – attracting our busy bees to the tree to pollinate, and eventually grow our cherries for you to enjoy in the Summer.

Explore the enchanting light installations throughout our orchard. Our illuminated blossoms and unique light displays are set within a designated part of the orchard, creating a magical experience for all.

Enjoy pop-up food vendors, cozy firepits, and our retail store and café. It’s an unforgettable evening filled with beauty, warmth, and delight.

This event is held in the dark, so wearing suitable footwear is advised due to uneven ground and potential tripping hazards.

No. The lights must not be touched or interfered with at all.

Unfortunately, dogs and any other pets are not permitted at Blossom By Light.

For the safety and comfort of your furry friend and other patrons as this is a very stimulating environment with bright lights and sounds.

There will be pop up food vendors onsite.

You are also welcome to bring your own picnic along to enjoy on our expansive lawn areas.

Don’t forget to save room for one our famous cherry ice creams!

Please note that you cannot bring any cooking equipment such as BBQs or stoves.

Yes.

All attendees must present a valid ticket for entry. Tickets must be purchased in advance.

You do not need to print out your ticket if you have the PDF ticket attachment on your smart phone, you can simply show the QR code on your ticket and our staff will scan it for you.

Unfortunately as this is a licensed event, BYO alcohol is not permitted. However, we do offer a range of alcoholic and non-alcoholic beverages at our farmgate store.

Yes. To ensure the smooth and safe arrival of all our guests we ask that you arrive at your chosen timeslot. If you do not arrive at the time shown on your ticket you may be refused entry. Once you have entered the event you may stay until the conclusion at 9:00pm.

Personal photography is encouraged.

However, no professional equipment, including drones, is permitted without prior approval.

CherryHill is a working farm so the most important thing is to wear flat comfortable shoes for exploring the orchard.

We recommend wearing closed-toe comfortable shoes as you will be walking on uneven ground within the orchard.

As this event is held in the evening, please wear layers and bring warm jackets, gloves and hats.

The festival will proceed in wet weather. Please check the forecast and prepare accordingly.

Ponchos are available for purchase from our retail stores.

We recommend keeping an eye on the weather in the days leading up to your booking, as we cannot reschedule or refund tickets within 3 days of your booking.

It is blossom season and bees play an important role in cherry growing, so do expect to see some hives in the orchard.

In the evening the bees will be sleeping in the hives after working hard all day. Please do not disturb them.

If you have allergies, please take the following precautions to ensure your safety and enjoyment at the event:

• Inform Event Staff: Upon arrival, inform our event staff about your allergies. They can provide guidance and support throughout the event.
• Carry Medication: Always bring your allergy medications, such as antihistamines or an epinephrine auto-injector (EpiPen), and keep them easily accessible.
• Food Allergies: If you have food allergies, inquire with pop-up food vendors about the ingredients in their offerings. Our vendors are informed about common allergens and can help you choose safe options.
• First Aid: Notify our event staff if you need immediate medical assistance.
• Emergency Contact: Have an emergency contact person with you or ensure someone at the event is aware of your allergies and how to assist you in case of a reaction.

Find the nearest event staff member. They are trained to handle emergencies and will assist you promptly.

We ask that you leave no trace by disposing of rubbish in designated areas. Please do not disturb the plants or wildlife.

Our Wandin venue is equipped with accessible amenities, and all customer footpaths are designed to be accessible. Our retail area features decking with a beautiful view of the orchard. However, please note that as a working farm, some of the terrain within the orchard is steep and uneven, and the grounds can become moist in the evening. Since this event is held at night, it may present challenges for some guests with accessibility needs.

We highly encourage you to contact our friendly customer service team at 1300 243 779 or via email at info@cherryhill.com.au. We would be happy to discuss how we can safely facilitate your visit.

Yes, you will need to select the event you’d like to attend, along with your preferred date and time. Our system will then keep track of which membership benefits you’ve used and how many you have left.

Simply select the event you’d like to attend, along with your preferred date and time. Above the section where you choose your ticket type (e.g., Adult, etc.), you’ll see a section asking, ‘Are you a member?’ Click on this and enter your membership number, which you can find in your order confirmation email. Once your membership number is applied, the system will reduce or remove the cost of your visit based on the benefits you have remaining.

• 1 x Weekend visit to Cherry Picking (Sat–Sun)
• 5 x Weekday visits to Cherry Picking (Mon–Fri)
• Express Cherry-Picking entry
• 1 x Bonus entry to the Blossom Festival (Mon–Sun)

If you wish to book an additional experience at the same time as redeeming one of your Season Pass inclusions, you’ll only be charged the difference at checkout.

No, your season pass is a one-off purchase and will not automatically renew. Pricing and offers may change each year, and you’ll receive marketing communication from us to see if you’d like to purchase a new season pass once yours has expired.

No, as this item is already great value, no further discounts or concessions are applicable.

Unfortunately, if you don’t use all your visits they do not roll over as this is a single season pass. So don’t forget to book them all in!

Approved Inbound Tour Operators (ITO’s) are eligible for commissionable rates and payment terms.

You will need to complete an account registration to attract commissionable rates and payment terms.

For further information, please email info@cherryhill.com.au

Yes! Group bookings can be made via the CherryHill website.

Please note that commissionable rates and payment terms are only applicable to Approved Inbound Tour Operators (ITO’s).

Fresh premium boxed cherries, cherry beverages, cherry ice-creams, honey, cherry preserves, picnic blankets, hats and caps for adults and children and lots of other cherry-related goodies!

Cherry prices vary throughout the season.

Our farm gate stores will reopen in November 2024.

You do not need a ticket to buy boxed cherries from the store. 

Wandin East

Location: 474 Queens Rd, Wandin East, VIC, 3139

Coldstream

Location: 739 Maroondah Hwy, Coldstream, VIC, 3770

We do not sell cherry seconds, all of our cherries are premium quality, freshly picked from the orchard.

We grow over 40 varieties here at CherryHill. Our cherries are grown across the Yarra Valley, Murray Valley, Goulburn Valley, and the Victorian High Country regions, so the availability of each variety will depend on the growing location and seasonal timings. We cannot confirm varieties ahead of time because the varieties of our fresh cherries change constantly. Every box of CherryHill cherries contains delicious varieties that have been picked at the perfect time to be sweet, plump, and juicy.

Yes, you can have your wedding at CherryHill! Our picturesque orchard provides a stunning backdrop for your special day. Here’s what we offer:

• Beautiful Settings: Exchange vows surrounded by lush cherry trees.
• Customised Packages: We offer a variety of wedding packages tailored to your needs, including options for ceremonies, receptions, and photo sessions.
• Catering and Vendors: Access to our preferred list of caterers and vendors to ensure every detail is perfect.
• Experienced Staff: Our dedicated event team will work with you to create a memorable and seamless experience.
• On-Site Amenities: Enjoy the convenience of our on-site facilities and ample parking for your guests.

For more information or to schedule a tour, please contact our events coordinator at info@cherryhill.com.au.

You can view our wedding brochure here and our friendly events team are available to chat to Monday to Friday, 9:00am to 5:00pm.

Email: info@cherryhill.com.au or call: 1300 243 779.

We also have lots of information on our website  Learn more

Our Coldstream and Wandin venues are available for a variety of private functions including, weddings, Christmas parties, funerals, memorials and any other event you can imagine.

We are able to tailor your event from start to finish.

You can learn more here.

Venue Hire Standard Inclusions

• 8-hour location hire for up to 150 guests
• A large outdoor area with stunning hillside views of the Yarra Valley
• An onsite event coordinator to help facilitate your day
• A rustic barn style dwelling suitable for hosting a cocktail reception for up to 50 guests
• An indoor service bar, including bar tenders with an outdoor seating area
• Bridal room, ideal for pre-ceremony calm, last-minute preparations or as a breakout space
• Marquee pad with 10-AMP & 15-AMP power sockets
• Accessible parking and toilet facilities

Additional Inclusions

• Wine barrels with stools
• Picnic benches and shade
• Vintage signing table and chairs
• Portable speaker with microphone. Suitable for celebrant and speeches
• Outdoor festoon and flood lighting
• Bluetooth sound system to play ambient music
• Jumbo lawn games

CherryHill Orchards can arrange marquees, venue styling and catering from one of our trusted suppliers at an additional cost. For more information, please ask our friendly team.

Please note that there is no commercial kitchen onsite, this will need to be considered when selecting your caterer. They will need to provide all requirements in relation to the cooking, crockery, cutlery & napkins. External caterers are also responsible for removing their rubbish after service.

The standard duration for exclusive hire of CherryHill Orchards is 8 hours.

Extensions for your booking to start earlier can be granted by arrangement at a cost of $500.00 per hour.

Please note we do not extend past 11:00pm, under any circumstances.

Ample parking is available for guests on the car park grounds of CherryHill Orchards.